https://helpforum.sky.com/t5/Broadband/No-WiFi-only-4g/m-p/5041771#M504612 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4438781">@Julie243</a>&nbsp; How quickly after your broadband went down did you run the ervice checker? If it is was within the first hour the system will have not picked up the fault. If you can please run it again after the one hour mark and see if it does pick up the fault.</P> Tue, 22 Jul 2025 08:15:06 GMT Highlinder 2025-07-22T08:15:06Z https://helpforum.sky.com/t5/Broadband/No-WiFi-only-4g/m-p/5041731#M504595 <P>No WiFi have run service checker twice which states ok but still no wifi</P> Tue, 22 Jul 2025 07:22:11 GMT https://helpforum.sky.com/t5/Broadband/No-WiFi-only-4g/m-p/5041731#M504595 Julie243 2025-07-22T07:22:11Z https://helpforum.sky.com/t5/Broadband/No-WiFi-only-4g/m-p/5041771#M504612 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4438781">@Julie243</a>&nbsp; How quickly after your broadband went down did you run the ervice checker? If it is was within the first hour the system will have not picked up the fault. If you can please run it again after the one hour mark and see if it does pick up the fault.</P> Tue, 22 Jul 2025 08:15:06 GMT https://helpforum.sky.com/t5/Broadband/No-WiFi-only-4g/m-p/5041771#M504612 Highlinder 2025-07-22T08:15:06Z