https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5041745#M504601 <P>Internet light on modem not lit. Cannot access Wi-Fi&nbsp;</P> Tue, 22 Jul 2025 07:40:21 GMT Kim172 2025-07-22T07:40:21Z https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5041745#M504601 <P>Internet light on modem not lit. Cannot access Wi-Fi&nbsp;</P> Tue, 22 Jul 2025 07:40:21 GMT https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5041745#M504601 Kim172 2025-07-22T07:40:21Z https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5041765#M504606 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4438798">@Kim172</a>&nbsp;Can you please run the service checker, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.<BR /><BR /><BR />After the service checker completes and if it comes back green all good can you click on broadband to run an updated test please. If you get amber or red please follow the on screen instructions.</P> Tue, 22 Jul 2025 08:05:18 GMT https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5041765#M504606 Highlinder 2025-07-22T08:05:18Z