https://helpforum.sky.com/t5/Broadband/Refund-for-switching-from-bt-to-sky/m-p/5041697#M504589 <P>I switched my broadband from BT to Sky and it was before the end of the contract. I was told it would be switched automatically and I didn't have to do anything.&nbsp; I was charged for having the broadband but wasn't using it because there was no switch. I also&nbsp; will be charged for leaving early.&nbsp; How do I get the money I have already paid.&nbsp;</P> Tue, 22 Jul 2025 06:15:49 GMT PM37 2025-07-22T06:15:49Z https://helpforum.sky.com/t5/Broadband/Refund-for-switching-from-bt-to-sky/m-p/5041697#M504589 <P>I switched my broadband from BT to Sky and it was before the end of the contract. I was told it would be switched automatically and I didn't have to do anything.&nbsp; I was charged for having the broadband but wasn't using it because there was no switch. I also&nbsp; will be charged for leaving early.&nbsp; How do I get the money I have already paid.&nbsp;</P> Tue, 22 Jul 2025 06:15:49 GMT https://helpforum.sky.com/t5/Broadband/Refund-for-switching-from-bt-to-sky/m-p/5041697#M504589 PM37 2025-07-22T06:15:49Z https://helpforum.sky.com/t5/Broadband/Refund-for-switching-from-bt-to-sky/m-p/5041706#M504593 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4418272">@PM37</a>&nbsp;</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/switching-credit-offer" target="_blank" rel="noopener">https://www.sky.com/help/articles/switching-credit-offer</A>&nbsp;</P> <P>&nbsp;</P> <P>Note the £100 limit for broadband.</P> Tue, 22 Jul 2025 06:35:44 GMT https://helpforum.sky.com/t5/Broadband/Refund-for-switching-from-bt-to-sky/m-p/5041706#M504593 TimmyBGood 2025-07-22T06:35:44Z https://helpforum.sky.com/t5/Broadband/Refund-for-switching-from-bt-to-sky/m-p/5044405#M505485 Thank you. <span class="lia-unicode-emoji" title=":smiling_face_with_smiling_eyes:">😊</span> Fri, 25 Jul 2025 10:13:51 GMT https://helpforum.sky.com/t5/Broadband/Refund-for-switching-from-bt-to-sky/m-p/5044405#M505485 PM37 2025-07-25T10:13:51Z https://helpforum.sky.com/t5/Broadband/Refund-for-switching-from-bt-to-sky/m-p/5044419#M505493 A user sent a message and I am unable to respond to with a thumbs up. The message authentication failed. Fri, 25 Jul 2025 10:23:32 GMT https://helpforum.sky.com/t5/Broadband/Refund-for-switching-from-bt-to-sky/m-p/5044419#M505493 PM37 2025-07-25T10:23:32Z