https://helpforum.sky.com/t5/Broadband/Red-los-light-no-Internet/m-p/5041648#M504582 <P>Red los light on and fixed on openreach box and no Internet atall tried turning it all off and on again and still the same. Also followed all the online guides and no change&nbsp;</P> Mon, 21 Jul 2025 22:11:10 GMT Lozlee86 2025-07-21T22:11:10Z https://helpforum.sky.com/t5/Broadband/Red-los-light-no-Internet/m-p/5041648#M504582 <P>Red los light on and fixed on openreach box and no Internet atall tried turning it all off and on again and still the same. Also followed all the online guides and no change&nbsp;</P> Mon, 21 Jul 2025 22:11:10 GMT https://helpforum.sky.com/t5/Broadband/Red-los-light-no-Internet/m-p/5041648#M504582 Lozlee86 2025-07-21T22:11:10Z https://helpforum.sky.com/t5/Broadband/Red-los-light-no-Internet/m-p/5041682#M504586 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4438724">@Lozlee86</a>&nbsp;</P> <P>I don't know what you have tried so try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Tue, 22 Jul 2025 04:36:51 GMT https://helpforum.sky.com/t5/Broadband/Red-los-light-no-Internet/m-p/5041682#M504586 caesarome 2025-07-22T04:36:51Z