topic diabled Wifi in Broadband

diabled Wifi

alan8547 — Mon, 21 Jul 2025 13:36:49 GMT

Last week my full fibre got connected. Now my Sky max pods won't connect. I follwed advise from the forum and foolishly disabled my WIFI in the MY sky app. I can't connect any devices through wifi now. I've ordered a ethernet cable so I can connect to Mac book to see if I can turn it back on. Even if I turn it back on wifi is still going to be intermitent. Any advise welcome please?

Re: diabled Wifi

TimmyBGood — Mon, 21 Jul 2025 13:43:56 GMT

@alan8547

A factory reset (hold down WPS button for 30 seconds) will restore default settings, which includes WiFi being on.

Re: diabled Wifi

jamesn123 — Mon, 21 Jul 2025 13:43:36 GMT

@alan8547

Or you can still re-enable WiFi on the My Sky app using mobile data if you have it...

Re: diabled Wifi

alan8547 — Mon, 21 Jul 2025 13:48:54 GMT

Thank you, I did try this last night but it stilll hasn't worked

Re: diabled Wifi

alan8547 — Mon, 21 Jul 2025 13:49:29 GMT

Thank you, I'll give it a go

Re: diabled Wifi

alan8547 — Mon, 21 Jul 2025 13:50:10 GMT

Thanks, I'll try it now.

Re: diabled Wifi

alan8547 — Mon, 21 Jul 2025 14:17:41 GMT

I've found that my password went back to factory settings so I changed this and it's resolved the issue of the devices being connected. However the sky max pods wonj't connect still. Thanks for the help on this matter.

Re: diabled Wifi

jamesn123 — Mon, 21 Jul 2025 14:19:16 GMT

@alan8547

Have you tried factory resetting the pod & plugging it in close to the router, then connecting it?