https://helpforum.sky.com/t5/Broadband/broadband-connection-keeps-dropping-off/m-p/5041043#M504422 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/1806211">@collinsr3</a>&nbsp;Run the diagnostic service to see if anything can be seen, link is below, you may need to run it over mobile data if your hub is in a disconnected state.</P><P>&nbsp;</P><P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P><P>&nbsp;</P> Mon, 21 Jul 2025 11:00:16 GMT JimM1 2025-07-21T11:00:16Z https://helpforum.sky.com/t5/Broadband/broadband-connection-keeps-dropping-off/m-p/5041041#M504421 <P>the connection keeps dropping out every 10mins or so it's currently off now, i have tried unplugging it and reset it but has been like this for a couple of days now&nbsp;</P> Mon, 21 Jul 2025 10:56:35 GMT https://helpforum.sky.com/t5/Broadband/broadband-connection-keeps-dropping-off/m-p/5041041#M504421 collinsr3 2025-07-21T10:56:35Z https://helpforum.sky.com/t5/Broadband/broadband-connection-keeps-dropping-off/m-p/5041043#M504422 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/1806211">@collinsr3</a>&nbsp;Run the diagnostic service to see if anything can be seen, link is below, you may need to run it over mobile data if your hub is in a disconnected state.</P><P>&nbsp;</P><P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P><P>&nbsp;</P> Mon, 21 Jul 2025 11:00:16 GMT https://helpforum.sky.com/t5/Broadband/broadband-connection-keeps-dropping-off/m-p/5041043#M504422 JimM1 2025-07-21T11:00:16Z