topic Re: Weak or no wifi in Broadband

Weak or no wifi

Keith166 — Mon, 21 Jul 2025 10:04:32 GMT

I've just had fibre broadband fitted and the signal around the house is poor and doesn't work in some rooms

Re: Weak or no wifi

JimM1 — Mon, 21 Jul 2025 10:07:23 GMT

@Keith166 Was everything fine signal wise before you did the Fibre upgrade!

Re: Weak or no wifi

Keith166 — Mon, 21 Jul 2025 10:09:05 GMT

Yes it was absolutely fine

Re: Weak or no wifi

JimM1 — Mon, 21 Jul 2025 10:11:53 GMT

@Keith166 If all you had done was the Fibre upgrade, and the hub is the same and has not moved, nothing really should change apart from a speed upgrade if that is what you also did!

Re: Weak or no wifi

Keith166 — Mon, 21 Jul 2025 10:13:36 GMT

The hub was moved into the front room of the house (about 3 meters from previous place) to accommodate for electric supply.
it's actually worse than it was before signal and speed wise

Re: Weak or no wifi

JimM1 — Mon, 21 Jul 2025 10:18:12 GMT

@Keith166 You should look to get the hub back to where it was before, you just need to have a longer Ethernet cable and power to position it where it was before the upgrade and will more than likely take care of the wireless wi-fi signal distribution about the home.

Re: Weak or no wifi

Keith166 — Mon, 21 Jul 2025 10:18:20 GMT

That's not possible, can have wires all over the house into the hallway

Re: Weak or no wifi

JimM1 — Mon, 21 Jul 2025 10:21:40 GMT

@Keith166 Your only other choice then is to look at how you are going to boost the wireless about the home.

Re: Weak or no wifi

Keith166 — Mon, 21 Jul 2025 10:33:02 GMT

And how does that work then?

Re: Weak or no wifi

JimM1 — Mon, 21 Jul 2025 10:36:15 GMT

@Keith166 If you wish to look at sky's solution to it all the link's below give you the detail required. And if you do not already have sky max, additional charge is £10/month for the addon feature!

https://www.sky.com/help/articles/sky-wifi-max
https://www.sky.com/help/articles/enhanced-wall-to-wall-wifi-guarantee