topic Re: Bad internet connection in Broadband

Bad internet connection

Sandra137 — Sun, 20 Jul 2025 21:17:23 GMT

To whom it may concern, my internet has being bufffering all day and night I tried everything but still it's happening..

JimM1 — Sun, 20 Jul 2025 21:25:44 GMT

@Sandra137 Have you tried switching the hub off for at least a couple hours!

Sandra137 — Sun, 20 Jul 2025 21:30:25 GMT

I will try and do that tonight or tomorrow morning.

TamZ — Sun, 20 Jul 2025 21:34:02 GMT

Same! It is literally dropping every few seconds and it is incredibly frustrating that the app says there are no issues. What is happening?

JimM1 — Sun, 20 Jul 2025 21:39:22 GMT

@TamZ What do you see when it is happening and if you know what type off connection do you have from sky!

This link providers information about the coloured lights on the various hubs
https://www.sky.com/help/articles/hub-lights-explained-start

TamZ — Sun, 20 Jul 2025 22:14:57 GMT

Orange middle light constantly flashing the green then back to orange 😕

JimM1 — Sun, 20 Jul 2025 22:27:26 GMT

@TamZ What hub is it that you have?