topic Re: No wifi in Broadband https://helpforum.sky.com/t5/Broadband/No-wifi/m-p/5039958#M504075 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4437304">@Alexmyles</a>&nbsp; No one knows where you live so we can't tell you if there are any issues.&nbsp; As we are customers we won't know about any outages.</P> <P>&nbsp;</P> <P>First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Sat, 19 Jul 2025 21:15:09 GMT GD1 2025-07-19T21:15:09Z No wifi https://helpforum.sky.com/t5/Broadband/No-wifi/m-p/5039949#M504072 We have no wifi is there a problem in the area? Sat, 19 Jul 2025 20:58:52 GMT https://helpforum.sky.com/t5/Broadband/No-wifi/m-p/5039949#M504072 Alexmyles 2025-07-19T20:58:52Z Re: No wifi https://helpforum.sky.com/t5/Broadband/No-wifi/m-p/5039958#M504075 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4437304">@Alexmyles</a>&nbsp; No one knows where you live so we can't tell you if there are any issues.&nbsp; As we are customers we won't know about any outages.</P> <P>&nbsp;</P> <P>First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Sat, 19 Jul 2025 21:15:09 GMT https://helpforum.sky.com/t5/Broadband/No-wifi/m-p/5039958#M504075 GD1 2025-07-19T21:15:09Z