https://helpforum.sky.com/t5/Broadband/setting-up-broadband/m-p/5039557#M503931 <P>I am trying to set up the vroadband hub! I followed all the steps but the internet light is not turnung green. There might be a problem with my phone sockets?? can someone come and fix it ? is there anything else i can do?</P> Sat, 19 Jul 2025 12:38:47 GMT Marilena09 2025-07-19T12:38:47Z https://helpforum.sky.com/t5/Broadband/setting-up-broadband/m-p/5039557#M503931 <P>I am trying to set up the vroadband hub! I followed all the steps but the internet light is not turnung green. There might be a problem with my phone sockets?? can someone come and fix it ? is there anything else i can do?</P> Sat, 19 Jul 2025 12:38:47 GMT https://helpforum.sky.com/t5/Broadband/setting-up-broadband/m-p/5039557#M503931 Marilena09 2025-07-19T12:38:47Z https://helpforum.sky.com/t5/Broadband/setting-up-broadband/m-p/5039570#M503935 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4436950">@Marilena09</a>&nbsp;What day is it that you were advised for activating your new sky broadband connection! Are you moving from an already working provider to sky, or is this just a first time new install!</P><P>&nbsp;</P><P>You also have to be connectedd to an OR Master phone socket for the hub to work, and you should say single/dual socket and where you connected etc, electronic link to connecting is below for you!</P><P>&nbsp;</P><P><A href="https://www.sky.com/help/articles/set-up-hub-which-sky-hub-do-you-have" target="_blank">https://www.sky.com/help/articles/set-up-hub-which-sky-hub-do-you-have</A></P><P>&nbsp;</P> Sat, 19 Jul 2025 12:53:21 GMT https://helpforum.sky.com/t5/Broadband/setting-up-broadband/m-p/5039570#M503935 JimM1 2025-07-19T12:53:21Z