https://helpforum.sky.com/t5/Broadband/problem-connecting-to-network/m-p/5039174#M503790 <P>Wi fi and sky+HD box workkng properly. Have used WPS buttons, password and pin number but after a while TV shows there has been a problem connecting to the network please check your settungs and try again. Our unternet and phone are working</P> Fri, 18 Jul 2025 20:25:44 GMT Stevie561 2025-07-18T20:25:44Z https://helpforum.sky.com/t5/Broadband/problem-connecting-to-network/m-p/5039174#M503790 <P>Wi fi and sky+HD box workkng properly. Have used WPS buttons, password and pin number but after a while TV shows there has been a problem connecting to the network please check your settungs and try again. Our unternet and phone are working</P> Fri, 18 Jul 2025 20:25:44 GMT https://helpforum.sky.com/t5/Broadband/problem-connecting-to-network/m-p/5039174#M503790 Stevie561 2025-07-18T20:25:44Z https://helpforum.sky.com/t5/Broadband/problem-connecting-to-network/m-p/5039184#M503793 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4436617">@Stevie561</a>&nbsp;What sky hub is the Q connecting to!</P><P>&nbsp;</P><P><A href="https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub</A></P><P>&nbsp;</P> Fri, 18 Jul 2025 20:36:28 GMT https://helpforum.sky.com/t5/Broadband/problem-connecting-to-network/m-p/5039184#M503793 JimM1 2025-07-18T20:36:28Z https://helpforum.sky.com/t5/Broadband/problem-connecting-to-network/m-p/5039962#M504076 <P>It's a Sky+HD trying to connect to a hub model SR203</P> Sat, 19 Jul 2025 21:18:24 GMT https://helpforum.sky.com/t5/Broadband/problem-connecting-to-network/m-p/5039962#M504076 Stevie561 2025-07-19T21:18:24Z https://helpforum.sky.com/t5/Broadband/problem-connecting-to-network/m-p/5039966#M504077 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4436617">@Stevie561</a>&nbsp;Take a look at the help info, may be that your HD+ is just getting old a tired now!</P><P>&nbsp;</P><P>sky connecting devices<BR /><A href="https://www.sky.com/help/articles/connect-devices-to-broadband-start" target="_blank">https://www.sky.com/help/articles/connect-devices-to-broadband-start</A></P> Sat, 19 Jul 2025 21:24:14 GMT https://helpforum.sky.com/t5/Broadband/problem-connecting-to-network/m-p/5039966#M504077 JimM1 2025-07-19T21:24:14Z https://helpforum.sky.com/t5/Broadband/problem-connecting-to-network/m-p/5039975#M504084 <P>It was working fine until we had a new hub fitted</P> Sat, 19 Jul 2025 21:35:44 GMT https://helpforum.sky.com/t5/Broadband/problem-connecting-to-network/m-p/5039975#M504084 Stevie561 2025-07-19T21:35:44Z https://helpforum.sky.com/t5/Broadband/problem-connecting-to-network/m-p/5039976#M504085 <P>I'm just going to give up on it. Maybe go back to Virgin</P> Sat, 19 Jul 2025 21:37:00 GMT https://helpforum.sky.com/t5/Broadband/problem-connecting-to-network/m-p/5039976#M504085 Stevie561 2025-07-19T21:37:00Z https://helpforum.sky.com/t5/Broadband/problem-connecting-to-network/m-p/5039979#M504086 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4436617">@Stevie561</a>&nbsp;Not had an old box like that connected for at least 10 years now and when i did it was Ethernet connected to an old Q hub at the time!</P> Sat, 19 Jul 2025 21:44:34 GMT https://helpforum.sky.com/t5/Broadband/problem-connecting-to-network/m-p/5039979#M504086 JimM1 2025-07-19T21:44:34Z https://helpforum.sky.com/t5/Broadband/problem-connecting-to-network/m-p/5039987#M504088 <P>As both boxes are close together I'll dig out an old ethernet cable if I can find out what one looks like</P> Sat, 19 Jul 2025 22:10:55 GMT https://helpforum.sky.com/t5/Broadband/problem-connecting-to-network/m-p/5039987#M504088 Stevie561 2025-07-19T22:10:55Z https://helpforum.sky.com/t5/Broadband/problem-connecting-to-network/m-p/5040002#M504089 <P>No network connection, been like this since 6pm.</P><P>Apparently an outage EH6 area</P> Sat, 19 Jul 2025 23:58:40 GMT https://helpforum.sky.com/t5/Broadband/problem-connecting-to-network/m-p/5040002#M504089 Cavaqueen 2025-07-19T23:58:40Z https://helpforum.sky.com/t5/Broadband/problem-connecting-to-network/m-p/5040650#M504305 <P>I've plugged an ethernet cable into the hub and Sky+ box but still nothing. Do I have to do somethikng else to get them to connect?</P> Sun, 20 Jul 2025 18:56:09 GMT https://helpforum.sky.com/t5/Broadband/problem-connecting-to-network/m-p/5040650#M504305 Stevie561 2025-07-20T18:56:09Z https://helpforum.sky.com/t5/Broadband/problem-connecting-to-network/m-p/5040663#M504307 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4436617">@Stevie561</a>&nbsp;Link on post 4 will show it all, and selecting Ethernet i would assume!</P> Sun, 20 Jul 2025 19:04:32 GMT https://helpforum.sky.com/t5/Broadband/problem-connecting-to-network/m-p/5040663#M504307 JimM1 2025-07-20T19:04:32Z https://helpforum.sky.com/t5/Broadband/problem-connecting-to-network/m-p/5040680#M504309 <P>It just says plug in the ethernet cable both ends and it should work, but it doesn't. I have tested the broadband online&nbsp; and all is working but it is still not connecting. Who do I turn to next or should I just go back to virgin?</P> Sun, 20 Jul 2025 19:31:19 GMT https://helpforum.sky.com/t5/Broadband/problem-connecting-to-network/m-p/5040680#M504309 Stevie561 2025-07-20T19:31:19Z https://helpforum.sky.com/t5/Broadband/problem-connecting-to-network/m-p/5040682#M504310 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4436617">@Stevie561</a>&nbsp;Think you still have to go through all the connection process or switch wireless off and allow ethernet to do it all! My SR203 hub has 2 lights for the Ethernet port, do you see anything light up when you have both devices connected by a cable, dont see any lights on the old HD+ box so not sure if it has any!</P><P>&nbsp;</P><P><A href="https://www.sky.com/help/articles/sky-q-permanent-connectivity-problems-basic-checks" target="_blank" rel="noopener">Sky Q permanent connectivity - Basic checks | Sky Help | Sky.com | Sky Help | Sky.com</A></P><P>&nbsp;</P> Sun, 20 Jul 2025 19:54:42 GMT https://helpforum.sky.com/t5/Broadband/problem-connecting-to-network/m-p/5040682#M504310 JimM1 2025-07-20T19:54:42Z