https://helpforum.sky.com/t5/Broadband/no-wifi/m-p/5038990#M503746 <P>sky box green light on&nbsp; power</P><P>green light on WiFi</P><P>no light on Internet keeps flashing orange&nbsp;</P><P>no light on voice&nbsp;</P><P>&nbsp;</P><P>have unplugged device and out back in.</P> Fri, 18 Jul 2025 16:14:25 GMT dawn135 2025-07-18T16:14:25Z https://helpforum.sky.com/t5/Broadband/no-wifi/m-p/5038990#M503746 <P>sky box green light on&nbsp; power</P><P>green light on WiFi</P><P>no light on Internet keeps flashing orange&nbsp;</P><P>no light on voice&nbsp;</P><P>&nbsp;</P><P>have unplugged device and out back in.</P> Fri, 18 Jul 2025 16:14:25 GMT https://helpforum.sky.com/t5/Broadband/no-wifi/m-p/5038990#M503746 dawn135 2025-07-18T16:14:25Z https://helpforum.sky.com/t5/Broadband/no-wifi/m-p/5038992#M503747 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4436461">@dawn135</a>&nbsp; &nbsp;First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Fri, 18 Jul 2025 16:20:19 GMT https://helpforum.sky.com/t5/Broadband/no-wifi/m-p/5038992#M503747 GD1 2025-07-18T16:20:19Z