https://helpforum.sky.com/t5/Broadband/Internet/m-p/5038929#M503727 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4436378">@Pamelaround</a>&nbsp;</P> <P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Fri, 18 Jul 2025 15:23:25 GMT caesarome 2025-07-18T15:23:25Z https://helpforum.sky.com/t5/Broadband/Internet/m-p/5038862#M503705 Our Internet keeps going off and has done for months we have to keep putting the password in to get connected again Fri, 18 Jul 2025 14:21:50 GMT https://helpforum.sky.com/t5/Broadband/Internet/m-p/5038862#M503705 Pamelaround 2025-07-18T14:21:50Z https://helpforum.sky.com/t5/Broadband/Internet/m-p/5038929#M503727 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4436378">@Pamelaround</a>&nbsp;</P> <P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Fri, 18 Jul 2025 15:23:25 GMT https://helpforum.sky.com/t5/Broadband/Internet/m-p/5038929#M503727 caesarome 2025-07-18T15:23:25Z