topic Re: No WiFi in Broadband https://helpforum.sky.com/t5/Broadband/No-WiFi/m-p/5038723#M503665 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4436234">@Seanzy</a>&nbsp;</P> <P>Not sure what you have done so if a reboot of your hub at the mains doesn't kick it back into life then try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Fri, 18 Jul 2025 11:11:50 GMT caesarome 2025-07-18T11:11:50Z No WiFi https://helpforum.sky.com/t5/Broadband/No-WiFi/m-p/5038717#M503664 Done all the checks and says WiFi is fine but unable to connect to WiFi and tells me to check Internet connection Fri, 18 Jul 2025 11:05:33 GMT https://helpforum.sky.com/t5/Broadband/No-WiFi/m-p/5038717#M503664 Seanzy 2025-07-18T11:05:33Z Re: No WiFi https://helpforum.sky.com/t5/Broadband/No-WiFi/m-p/5038723#M503665 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4436234">@Seanzy</a>&nbsp;</P> <P>Not sure what you have done so if a reboot of your hub at the mains doesn't kick it back into life then try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Fri, 18 Jul 2025 11:11:50 GMT https://helpforum.sky.com/t5/Broadband/No-WiFi/m-p/5038723#M503665 caesarome 2025-07-18T11:11:50Z