topic Re: WiFi dropping out and poor speed when connected in Broadband https://helpforum.sky.com/t5/Broadband/WiFi-dropping-out-and-poor-speed-when-connected/m-p/5038460#M503605 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4436030">@Davidvalentineh</a>&nbsp;Posting on the Forum then you are not talking to anyone from sky. You need to direct your request by calling sky direct, they are closed now for the evening, but you should be able to get them tomorrow!</P> Thu, 17 Jul 2025 21:07:41 GMT JimM1 2025-07-17T21:07:41Z WiFi dropping out and poor speed when connected https://helpforum.sky.com/t5/Broadband/WiFi-dropping-out-and-poor-speed-when-connected/m-p/5038443#M503603 <P>I have had two engineers out in last month both with different diagnosis( inside and outside of house issue theory's ) after today's &nbsp;visit by a sub contractor we now have no stable WiFi &nbsp;at all!!! (It has been fine for year until last month! .....an apparently other people in the image are also having problems!)<BR /><BR /></P><P>please send an open reach engineer (not a sub contractor) as we may need a new line installing from an adjacent post (due to tree issues??? &nbsp;Racking to the latest engineer). The new post will need a cherry picker to be reached as it's an old post design.&nbsp;<BR />this is now urgent as I work from home and and the WiFi is terrible !!!! &nbsp;( for which I I request compensation)&nbsp;</P> Thu, 17 Jul 2025 20:23:12 GMT https://helpforum.sky.com/t5/Broadband/WiFi-dropping-out-and-poor-speed-when-connected/m-p/5038443#M503603 Davidvalentineh 2025-07-17T20:23:12Z Re: WiFi dropping out and poor speed when connected https://helpforum.sky.com/t5/Broadband/WiFi-dropping-out-and-poor-speed-when-connected/m-p/5038460#M503605 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4436030">@Davidvalentineh</a>&nbsp;Posting on the Forum then you are not talking to anyone from sky. You need to direct your request by calling sky direct, they are closed now for the evening, but you should be able to get them tomorrow!</P> Thu, 17 Jul 2025 21:07:41 GMT https://helpforum.sky.com/t5/Broadband/WiFi-dropping-out-and-poor-speed-when-connected/m-p/5038460#M503605 JimM1 2025-07-17T21:07:41Z