topic Re: Startup in Broadband

Startup

Anum1 — Fri, 26 Jul 2024 14:36:54 GMT

I've newly joined sky and need to know about the startup process..I have brought broadband package and don't have the device at home can u kindly guide me whether there will be a delivery of broadband device or I need to arrange.kindly guide through the process up till activation.

Re: Startup

Highlinder — Fri, 26 Jul 2024 15:23:16 GMT

@Anum1 You can normally follow the process of all the way to your activation in my account in track orders which also tells you about your router delivery.

Re: Startup

TimmyBGood — Fri, 26 Jul 2024 15:31:58 GMT

@Anum1

Sky will schedule the despatch of router hardware to arrive before the activation date, and book any installation work required at the address (typically the provisioning of FTTP infrastructure)

Re: Startup

Victor691 — Thu, 17 Jul 2025 13:32:55 GMT

Been told come to here for startup

Re: Startup

JimM1 — Thu, 17 Jul 2025 16:42:01 GMT

@Victor691 Why would you be told to go to the Forum, that is a strange request!