topic Re: Wifi drops out in Broadband https://helpforum.sky.com/t5/Broadband/Wifi-drops-out/m-p/5037604#M503422 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3105280">@Firestorm22</a>&nbsp;</P> <P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Wed, 16 Jul 2025 18:51:22 GMT caesarome 2025-07-16T18:51:22Z Wifi drops out https://helpforum.sky.com/t5/Broadband/Wifi-drops-out/m-p/5037502#M503383 <P>Wifi drops out unexpected and mini box loses connection. Really annoying as me and husband both work from home.&nbsp;&nbsp;</P><P>&nbsp;</P> Wed, 16 Jul 2025 16:44:56 GMT https://helpforum.sky.com/t5/Broadband/Wifi-drops-out/m-p/5037502#M503383 Firestorm22 2025-07-16T16:44:56Z Re: Wifi drops out https://helpforum.sky.com/t5/Broadband/Wifi-drops-out/m-p/5037604#M503422 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3105280">@Firestorm22</a>&nbsp;</P> <P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Wed, 16 Jul 2025 18:51:22 GMT https://helpforum.sky.com/t5/Broadband/Wifi-drops-out/m-p/5037604#M503422 caesarome 2025-07-16T18:51:22Z Re: Wifi drops out https://helpforum.sky.com/t5/Broadband/Wifi-drops-out/m-p/5037611#M503424 <UL><LI>I have tried that but as its an intermittent issue it doesn't show up. Thanks anyway&nbsp;</LI></UL> Wed, 16 Jul 2025 18:57:21 GMT https://helpforum.sky.com/t5/Broadband/Wifi-drops-out/m-p/5037611#M503424 Firestorm22 2025-07-16T18:57:21Z