https://helpforum.sky.com/t5/Broadband/Sky-Engineer-Visit-Incomplete/m-p/5037357#M503346 <P>Can someone tell me what Incomplete means next to an engineer visit.&nbsp; I am waiting in for the engineer to visit have checked the account its being delivered to - not mine and it says incomplete and the meaning being they couldn't complete the visit.&nbsp;</P><P>&nbsp;</P><P>Does this mean they aren't coming.&nbsp; I can't call sky because they have my details when I call and not the person I am waiting in for details from my phone number</P><P>&nbsp;</P><P>Just need to know if I can leave the house and not have to hang around until 5pm.&nbsp;</P><P>&nbsp;</P><P>Had no emails or updates from either Sky or Openreach.&nbsp; All thats being delivered and installed is a sky booster</P><P>&nbsp;</P><P>Can anyone help</P><P>&nbsp;</P><P>Appreciated</P><P>&nbsp;</P><P>&nbsp;</P> Wed, 16 Jul 2025 14:21:13 GMT CarolynDD 2025-07-16T14:21:13Z https://helpforum.sky.com/t5/Broadband/Sky-Engineer-Visit-Incomplete/m-p/5037357#M503346 <P>Can someone tell me what Incomplete means next to an engineer visit.&nbsp; I am waiting in for the engineer to visit have checked the account its being delivered to - not mine and it says incomplete and the meaning being they couldn't complete the visit.&nbsp;</P><P>&nbsp;</P><P>Does this mean they aren't coming.&nbsp; I can't call sky because they have my details when I call and not the person I am waiting in for details from my phone number</P><P>&nbsp;</P><P>Just need to know if I can leave the house and not have to hang around until 5pm.&nbsp;</P><P>&nbsp;</P><P>Had no emails or updates from either Sky or Openreach.&nbsp; All thats being delivered and installed is a sky booster</P><P>&nbsp;</P><P>Can anyone help</P><P>&nbsp;</P><P>Appreciated</P><P>&nbsp;</P><P>&nbsp;</P> Wed, 16 Jul 2025 14:21:13 GMT https://helpforum.sky.com/t5/Broadband/Sky-Engineer-Visit-Incomplete/m-p/5037357#M503346 CarolynDD 2025-07-16T14:21:13Z