https://helpforum.sky.com/t5/Broadband/Unknown-device/m-p/5036966#M503234 I have an unknown device connected to my router and can't take it off Tue, 15 Jul 2025 22:21:51 GMT Mickc01 2025-07-15T22:21:51Z https://helpforum.sky.com/t5/Broadband/Unknown-device/m-p/5036966#M503234 I have an unknown device connected to my router and can't take it off Tue, 15 Jul 2025 22:21:51 GMT https://helpforum.sky.com/t5/Broadband/Unknown-device/m-p/5036966#M503234 Mickc01 2025-07-15T22:21:51Z https://helpforum.sky.com/t5/Broadband/Unknown-device/m-p/5037006#M503244 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4434675">@Mickc01</a>&nbsp;a device listed as unknown does not mean it is anything to be concerned about it simply means the device is not returning a string the hub can display.. The hub has no way of knowing who owns what if a device can connect using the password it will allow it.</P> <P><BR /><BR /></P> <P>&nbsp;</P> Wed, 16 Jul 2025 06:33:16 GMT https://helpforum.sky.com/t5/Broadband/Unknown-device/m-p/5037006#M503244 Chrisee 2025-07-16T06:33:16Z https://helpforum.sky.com/t5/Broadband/Unknown-device/m-p/5037049#M503258 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4434675">@Mickc01</a>&nbsp;Next to the unknown status there is also a mac address, series of numbers and letters, note that down and you if need be can find what the device is by just the process off elimination, the device status screen get's well confused at times, next time you look at it you may even see the name against the mac address....</P> Wed, 16 Jul 2025 07:32:12 GMT https://helpforum.sky.com/t5/Broadband/Unknown-device/m-p/5037049#M503258 JimM1 2025-07-16T07:32:12Z