Tonie box set up

JohnCash — Tue, 15 Jul 2025 18:21:07 GMT

We have Tonie a box (sent an old one back thinking it was the Tonie itself that wouldn't work)

we have upgraded from the black router box to sky max white hub.

however the Tonie box will not connect to this WiFi at all. I have disabled the 5ghz frequency so only the 2.4 ghz is available however this still doesn't work.

I have tried everything andn tried to manually add data into but the Tonie keeps stating my password is wrong when I have copied and pasted it in ?

any idea how to resolve ? Otherwise we will be leaving to virgin

Re: Tonie box set up

TimmyBGood — Tue, 15 Jul 2025 20:36:57 GMT

@JohnCash wrote:

we have upgraded from the black router box to sky max white hub.

however the Tonie box will not connect to this WiFi at all. I have disabled the 5ghz frequency so only the 2.4 ghz is available however this still doesn't work.

Have you moved the wireless encryption from its default WPA3-T to WPA2?

topic Tonie box set up in Broadband

Tonie box set up

Re: Tonie box set up