topic Re: I need WiFi max pods in Broadband

I need WiFi max pods

Nik35 — Tue, 15 Jul 2025 15:06:40 GMT

Hello I need x2 WiFi max pods my sons room is at the other side of the house and his x box and school laptop keeps dropping out of WiFi range I have been on every link every test, rang up been on chat bot and I cannot find a human to order one. I've done all the pre requisite things the site asks and I've got sky max broadband

Re: I need WiFi max pods

TimmyBGood — Tue, 15 Jul 2025 15:14:23 GMT

@Nik35

Sky loans wireless booster hardware 'free' under the terms of the 'WiFi Guarantee' element of the legacy 'Broadband Boost' add-on and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell boosters except to resolve issues with Sky Q. Phoning Sky to go through a telephone diagnosis is required to have a booster or pod allocated to the account. Inevitably some Sky booster hardware has leaked onto a certain auction site and elsewhere online but Sky won't offer support with using these, and Max pods acquired that way won't work at all.

Confusingly the default 'Wall to Wall WiFi Guarantee' bundled with all new Sky Broadband orders where Boost or Max is not added by the customer doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above plus a one month broadband subscription refund.

Re: I need WiFi max pods

JimM1 — Tue, 15 Jul 2025 16:00:03 GMT

@Nik35 And for when you get round to calling them the number you will find in the link below, just expand the need more help and scroll until you see it!

https://www.sky.com/help/home