topic Connected - No Internet in Broadband https://helpforum.sky.com/t5/Broadband/Connected-No-Internet/m-p/5036565#M503085 <P>I can connect my work laptop to the router but I get no internet. I can see it connected on the Router homepage.</P><P>Other devices in the house connect, apart from my printer.</P><P>This was working until last monday.</P><P>Sky said they will send me a new router to try. Im not sure. They think it is likely a security setting on my laptop preventing this network. My laptop connects to any other wifi without any issues. The new router will give a new name which may bypass any security. It could also be network adaptor driver but I doubt it. This works on other wifis.</P><P>&nbsp;</P><P>&nbsp;</P> Tue, 15 Jul 2025 14:06:31 GMT Mark123455yy 2025-07-15T14:06:31Z Connected - No Internet https://helpforum.sky.com/t5/Broadband/Connected-No-Internet/m-p/5036565#M503085 <P>I can connect my work laptop to the router but I get no internet. I can see it connected on the Router homepage.</P><P>Other devices in the house connect, apart from my printer.</P><P>This was working until last monday.</P><P>Sky said they will send me a new router to try. Im not sure. They think it is likely a security setting on my laptop preventing this network. My laptop connects to any other wifi without any issues. The new router will give a new name which may bypass any security. It could also be network adaptor driver but I doubt it. This works on other wifis.</P><P>&nbsp;</P><P>&nbsp;</P> Tue, 15 Jul 2025 14:06:31 GMT https://helpforum.sky.com/t5/Broadband/Connected-No-Internet/m-p/5036565#M503085 Mark123455yy 2025-07-15T14:06:31Z Re: Connected - No Internet https://helpforum.sky.com/t5/Broadband/Connected-No-Internet/m-p/5036587#M503090 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3376514">@Mark123455yy</a>&nbsp;What sky hub are you trying to connect to!</P><P>&nbsp;</P><P><A href="https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub</A></P><P>&nbsp;</P> Tue, 15 Jul 2025 14:40:30 GMT https://helpforum.sky.com/t5/Broadband/Connected-No-Internet/m-p/5036587#M503090 JimM1 2025-07-15T14:40:30Z