https://helpforum.sky.com/t5/Broadband/Struggling-with-internet/m-p/5036563#M503084 <P>Thank you , that seems to have worked .</P> Tue, 15 Jul 2025 14:05:52 GMT Lesley1968 2025-07-15T14:05:52Z https://helpforum.sky.com/t5/Broadband/Struggling-with-internet/m-p/5036320#M503000 This has been a consistent problem since I got the hub , can't send on messenger, can't see tik tok , constantly saying no Internet on phone . I've upgraded with our to your supernatural hub and extra £4 monthly but still having same problems . I've disconnected the hub numerous times , nothing is helping. Tue, 15 Jul 2025 09:45:22 GMT https://helpforum.sky.com/t5/Broadband/Struggling-with-internet/m-p/5036320#M503000 Lesley1968 2025-07-15T09:45:22Z https://helpforum.sky.com/t5/Broadband/Struggling-with-internet/m-p/5036385#M503028 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4434099">@Lesley1968</a>&nbsp;If you have not already done so, have a look at the Broadband Shield settings on your sky account, adjust it to what you feel is good, OFF for me works best! Do allow sometime for it to filter through the system it is NOT an instant change...</P> Tue, 15 Jul 2025 10:47:16 GMT https://helpforum.sky.com/t5/Broadband/Struggling-with-internet/m-p/5036385#M503028 JimM1 2025-07-15T10:47:16Z https://helpforum.sky.com/t5/Broadband/Struggling-with-internet/m-p/5036563#M503084 <P>Thank you , that seems to have worked .</P> Tue, 15 Jul 2025 14:05:52 GMT https://helpforum.sky.com/t5/Broadband/Struggling-with-internet/m-p/5036563#M503084 Lesley1968 2025-07-15T14:05:52Z