topic Re: Android phone WiFi keeps dropping out in Broadband

Android phone WiFi keeps dropping out

red+rover — Mon, 14 Jul 2025 16:41:02 GMT

I have recently changed routers and have a white router which is supposed bang up to date.

The problem I have is my Sumsung S24 android phone keeps dropping out when at home. I have the security setting at there lowest and still it keeps dropping out.

I have tried all the setting on the phone to no avail.

Can somebody help me please

Re: Android phone WiFi keeps dropping out

JimM1 — Mon, 14 Jul 2025 17:16:06 GMT

@red+rover First thing to do, turn off mobile data on the phone, then see if it stays up and connected to the wireless wi-fi connection when you are at home! Will indicate wi-fi bars with a 6 in them while connected, if the ! mark appears then wireless connected no internet.

Have you adjusted any off the settings on the Sky Max hub that you have!

Re: Android phone WiFi keeps dropping out

red+rover — Tue, 15 Jul 2025 11:17:17 GMT

Thanks JimM1 it seems that your fix is working👍

Re: Android phone WiFi keeps dropping out

JimM1 — Tue, 15 Jul 2025 11:30:57 GMT

@red+rover Just the heads up it's not a fix as such, you phone is chasing the strongest signal between wireless wi-fi and 4g/5g mobile network, turning the mobile off just keeps it latched on your wireless wi-fi signal at home which thankfully appears to be adequate to keep you up and connected!

I am fortunate having a very poor mobile signal I have to rely on wi-fi calling NO choice lucky me!