https://helpforum.sky.com/t5/Broadband/Sky-Hub-is-not-connected-to-internet/m-p/5036368#M503019 Your service checker says that everything is fine but no devices are connected to Sky Hub and Sky Hub has a yellow internet light so there looks to be a problem with the outside line (sky fibre). Tue, 15 Jul 2025 10:29:05 GMT ipad1-tommy 2025-07-15T10:29:05Z https://helpforum.sky.com/t5/Broadband/Sky-Hub-is-not-connected-to-internet/m-p/5036368#M503019 Your service checker says that everything is fine but no devices are connected to Sky Hub and Sky Hub has a yellow internet light so there looks to be a problem with the outside line (sky fibre). Tue, 15 Jul 2025 10:29:05 GMT https://helpforum.sky.com/t5/Broadband/Sky-Hub-is-not-connected-to-internet/m-p/5036368#M503019 ipad1-tommy 2025-07-15T10:29:05Z https://helpforum.sky.com/t5/Broadband/Sky-Hub-is-not-connected-to-internet/m-p/5036379#M503024 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/1550627">@ipad1-tommy</a>&nbsp; How long after the internet light went amber did you run the service checker? If it is less than an hour it will not see the fault. Try again if it has been more than one hour.</P> Tue, 15 Jul 2025 10:42:33 GMT https://helpforum.sky.com/t5/Broadband/Sky-Hub-is-not-connected-to-internet/m-p/5036379#M503024 Highlinder 2025-07-15T10:42:33Z