https://helpforum.sky.com/t5/Broadband/Outdated-box-and-WiFi-problems/m-p/5035557#M502761 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4433356">@Vikki28</a>&nbsp; Which router do you have from the link below and how long do you have left on your present contract with Sky?</P><P><A href="https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub" target="_self">https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub</A>&nbsp;</P> Mon, 14 Jul 2025 12:12:21 GMT Highlinder 2025-07-14T12:12:21Z https://helpforum.sky.com/t5/Broadband/Outdated-box-and-WiFi-problems/m-p/5035483#M502745 <P>Your advisor has told me that the WiFi box is obselete and the reason why we are having WiFi problems. He will not replace it though unless I go into another contract with yourselves. But I am already on contract and not getting the service &nbsp;am paying for. Please advise.&nbsp;</P> Mon, 14 Jul 2025 11:14:56 GMT https://helpforum.sky.com/t5/Broadband/Outdated-box-and-WiFi-problems/m-p/5035483#M502745 Vikki28 2025-07-14T11:14:56Z https://helpforum.sky.com/t5/Broadband/Outdated-box-and-WiFi-problems/m-p/5035557#M502761 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4433356">@Vikki28</a>&nbsp; Which router do you have from the link below and how long do you have left on your present contract with Sky?</P><P><A href="https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub" target="_self">https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub</A>&nbsp;</P> Mon, 14 Jul 2025 12:12:21 GMT https://helpforum.sky.com/t5/Broadband/Outdated-box-and-WiFi-problems/m-p/5035557#M502761 Highlinder 2025-07-14T12:12:21Z