topic Re: Broadband not working in Broadband https://helpforum.sky.com/t5/Broadband/Broadband-not-working/m-p/5033623#M502171 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4431846">@Hannakh</a>&nbsp;</P> <P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Fri, 11 Jul 2025 12:40:01 GMT caesarome 2025-07-11T12:40:01Z Broadband not working https://helpforum.sky.com/t5/Broadband/Broadband-not-working/m-p/5033607#M502165 My broadband is not working very well it's not letting me reconnect my doorbell and tv any more and also my phone sometimes it works and sometimes it doesn't this problem has been occurring since yesterday Fri, 11 Jul 2025 12:13:19 GMT https://helpforum.sky.com/t5/Broadband/Broadband-not-working/m-p/5033607#M502165 Hannakh 2025-07-11T12:13:19Z Re: Broadband not working https://helpforum.sky.com/t5/Broadband/Broadband-not-working/m-p/5033623#M502171 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4431846">@Hannakh</a>&nbsp;</P> <P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Fri, 11 Jul 2025 12:40:01 GMT https://helpforum.sky.com/t5/Broadband/Broadband-not-working/m-p/5033623#M502171 caesarome 2025-07-11T12:40:01Z