topic Re: Wifi not working in Broadband https://helpforum.sky.com/t5/Broadband/Wifi-not-working/m-p/5033105#M502009 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4431458">@TonyN7896</a>&nbsp;</P> <P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Thu, 10 Jul 2025 18:30:27 GMT caesarome 2025-07-10T18:30:27Z Wifi not working https://helpforum.sky.com/t5/Broadband/Wifi-not-working/m-p/5033073#M502002 I've been having trouble getting the wifi to stay on, I've used the app to check he status and it says there are no issues found but it won't connect to the Internet. I've tried resetting the hub and still no luck Thu, 10 Jul 2025 17:42:34 GMT https://helpforum.sky.com/t5/Broadband/Wifi-not-working/m-p/5033073#M502002 TonyN7896 2025-07-10T17:42:34Z Re: Wifi not working https://helpforum.sky.com/t5/Broadband/Wifi-not-working/m-p/5033105#M502009 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4431458">@TonyN7896</a>&nbsp;</P> <P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Thu, 10 Jul 2025 18:30:27 GMT https://helpforum.sky.com/t5/Broadband/Wifi-not-working/m-p/5033105#M502009 caesarome 2025-07-10T18:30:27Z