topic Re: Does this mean im getting 2.4 and 5ghz in Broadband

Does this mean im getting 2.4 and 5ghz

Hughie5 — Wed, 09 Jul 2025 14:26:30 GMT

Re: Does this mean im getting 2.4 and 5ghz

TimmyBGood — Wed, 09 Jul 2025 14:40:51 GMT

@Hughie5

By default all current Sky Hub models broadcast the same SSID (network name) on both 2.4Ghz and 5Ghz bands.

Re: Does this mean im getting 2.4 and 5ghz

Hughie5 — Wed, 09 Jul 2025 14:42:56 GMT

I'm trying to connect a camera on 2.4 and it says that WiFi is only 5. So I was checking to see if router was both

Re: Does this mean im getting 2.4 and 5ghz

JimM1 — Wed, 09 Jul 2025 14:54:09 GMT

@Hughie5 Yes your getting both, 2.4Ghz is on channel 1 and you 5Ghz is on channel 36 from your 1st post!

Re: Does this mean im getting 2.4 and 5ghz

Hughie5 — Wed, 09 Jul 2025 14:56:04 GMT

Thank you just need to find out how my camera can't find 2.4 then.

Re: Does this mean im getting 2.4 and 5ghz

jamesn123 — Wed, 09 Jul 2025 14:57:34 GMT

@Hughie5

Some smart devices require the bands to be split before they can connect. You can find a guide on how to do that here

Re: Does this mean im getting 2.4 and 5ghz

JimM1 — Wed, 09 Jul 2025 15:04:38 GMT

@Hughie5 You may have to go switch off the 5Ghz temporarly get the camera connected then switch it back on. Will link the tips below! Split permenant or just disable one...

(1) Split Sky WiFi bands

Connecting devices to your Sky Broadband | Sky Help | Sky.com | Sky Help | Sky.com

Re: Does this mean im getting 2.4 and 5ghz

Hughie5 — Wed, 09 Jul 2025 15:01:55 GMT

My router indicates that they are not synchronised as box is not ticked.

Re: Does this mean im getting 2.4 and 5ghz

Hughie5 — Wed, 09 Jul 2025 15:05:07 GMT

Thanks I tried changing it earlier but for some reason my phones wifi disappeared.

Re: Does this mean im getting 2.4 and 5ghz

JimM1 — Wed, 09 Jul 2025 15:06:07 GMT

@Hughie5 And your picture showed only ONE name so you do the opposite.

Re: Does this mean im getting 2.4 and 5ghz

Hughie5 — Wed, 09 Jul 2025 15:08:06 GMT

Soz not sure what you mean

Re: Does this mean im getting 2.4 and 5ghz

JimM1 — Wed, 09 Jul 2025 15:12:59 GMT

@Hughie5 The link explains it all what to do, JUST do not enter but go down and apply, as you are trying to do it all with a phone you will lose and have to reconnect. suggest you only change the 5G band by adding 5G on the back off the name.

Re: Does this mean im getting 2.4 and 5ghz

Hughie5 — Wed, 09 Jul 2025 15:23:46 GMT

Thanks for all your help, I will try it later.