topic Re: Internet connectivity is dropping in and out in Broadband https://helpforum.sky.com/t5/Broadband/Internet-connectivity-is-dropping-in-and-out/m-p/5032068#M501713 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4430571">@CarlTinsley</a>&nbsp;</P> <P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Wed, 09 Jul 2025 13:00:38 GMT caesarome 2025-07-09T13:00:38Z Internet connectivity is dropping in and out https://helpforum.sky.com/t5/Broadband/Internet-connectivity-is-dropping-in-and-out/m-p/5032052#M501705 <P>We keep losing Internet connectivity.</P><P>&nbsp;</P><P>Whilst working remotely we keep losing Internet connectivity and our calls and meetings get disconnected.</P><P>&nbsp;</P><P>This has been happening for 2 days. We have rebooted everything but that has not resolved the issue.</P> Wed, 09 Jul 2025 12:32:29 GMT https://helpforum.sky.com/t5/Broadband/Internet-connectivity-is-dropping-in-and-out/m-p/5032052#M501705 CarlTinsley 2025-07-09T12:32:29Z Re: Internet connectivity is dropping in and out https://helpforum.sky.com/t5/Broadband/Internet-connectivity-is-dropping-in-and-out/m-p/5032068#M501713 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4430571">@CarlTinsley</a>&nbsp;</P> <P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Wed, 09 Jul 2025 13:00:38 GMT https://helpforum.sky.com/t5/Broadband/Internet-connectivity-is-dropping-in-and-out/m-p/5032068#M501713 caesarome 2025-07-09T13:00:38Z