https://helpforum.sky.com/t5/Broadband/Ongoing-one-tip-issues/m-p/5032062#M501709 <P>Signal keeps dropping out whilst watching sky or streaming Netflix etc, also &nbsp;unable to play recordings . This has been going on for months. Have run test and says broadband is fine but after 20 minutes of trying to find a fault it says broadband is fine but no devices are connected to the hub, even though they have been whilst running tests. I am absolute fed up because this happens several times a day almost every day. The downtime can vary from a couple of minutes to over an hoir. The only thing that seems to resolve it is restring the broadband hub/router. I am very dissatisfied with the quality of the broadband service I am receiving.</P> Wed, 09 Jul 2025 12:48:51 GMT DanNicke 2025-07-09T12:48:51Z https://helpforum.sky.com/t5/Broadband/Ongoing-one-tip-issues/m-p/5032062#M501709 <P>Signal keeps dropping out whilst watching sky or streaming Netflix etc, also &nbsp;unable to play recordings . This has been going on for months. Have run test and says broadband is fine but after 20 minutes of trying to find a fault it says broadband is fine but no devices are connected to the hub, even though they have been whilst running tests. I am absolute fed up because this happens several times a day almost every day. The downtime can vary from a couple of minutes to over an hoir. The only thing that seems to resolve it is restring the broadband hub/router. I am very dissatisfied with the quality of the broadband service I am receiving.</P> Wed, 09 Jul 2025 12:48:51 GMT https://helpforum.sky.com/t5/Broadband/Ongoing-one-tip-issues/m-p/5032062#M501709 DanNicke 2025-07-09T12:48:51Z https://helpforum.sky.com/t5/Broadband/Ongoing-one-tip-issues/m-p/5032064#M501710 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4430577">@DanNicke</a>&nbsp; What colour of router do you have from Sky? Black or white. Does the lights on the router change colour when this is happening?</P> Wed, 09 Jul 2025 12:53:37 GMT https://helpforum.sky.com/t5/Broadband/Ongoing-one-tip-issues/m-p/5032064#M501710 Highlinder 2025-07-09T12:53:37Z