https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5031961#M501674 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4430504">@Denise106</a>&nbsp;</P> <P>Sounds like the fibre network in your area or your address has gone down. Have you tried running the line test in the My Sky app?</P> Wed, 09 Jul 2025 11:03:34 GMT jamesn123 2025-07-09T11:03:34Z https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5031944#M501667 <P>Our glass streaming tv went off we now have a red light on the sky open reach box saying PON. And the router has 2 green lights and an orange one saying voice. We have turned on and off numerous times. Switched it all off at mains 3 times for 5 mins. Unplugged and plugged all devices and still no internet</P> Wed, 09 Jul 2025 10:45:04 GMT https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5031944#M501667 Denise106 2025-07-09T10:45:04Z https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5031961#M501674 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4430504">@Denise106</a>&nbsp;</P> <P>Sounds like the fibre network in your area or your address has gone down. Have you tried running the line test in the My Sky app?</P> Wed, 09 Jul 2025 11:03:34 GMT https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5031961#M501674 jamesn123 2025-07-09T11:03:34Z