https://helpforum.sky.com/t5/Broadband/Can-t-connect/m-p/5031530#M501529 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4430210">@Andy385</a>&nbsp;wrote:<BR /> <P>when I try to sign in it keeps giving me the set up instructions.&nbsp;</P> <HR /></BLOCKQUOTE> <P>What are you trying to sign into, the hub itself ?</P> Tue, 08 Jul 2025 18:42:16 GMT caesarome 2025-07-08T18:42:16Z https://helpforum.sky.com/t5/Broadband/Can-t-connect/m-p/5031522#M501524 <P>New customer struggling to connect to the internet. Can't find out how to speak to anyone and going around in a loop. Ran test and it comes back stating that everything is fine and hub connected. I have no internet and when I try to sign in it keeps giving me the set up instructions. Is it really so difficult to speak to somebody</P> Tue, 08 Jul 2025 18:28:47 GMT https://helpforum.sky.com/t5/Broadband/Can-t-connect/m-p/5031522#M501524 Andy385 2025-07-08T18:28:47Z https://helpforum.sky.com/t5/Broadband/Can-t-connect/m-p/5031530#M501529 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4430210">@Andy385</a>&nbsp;wrote:<BR /> <P>when I try to sign in it keeps giving me the set up instructions.&nbsp;</P> <HR /></BLOCKQUOTE> <P>What are you trying to sign into, the hub itself ?</P> Tue, 08 Jul 2025 18:42:16 GMT https://helpforum.sky.com/t5/Broadband/Can-t-connect/m-p/5031530#M501529 caesarome 2025-07-08T18:42:16Z https://helpforum.sky.com/t5/Broadband/Can-t-connect/m-p/5031548#M501542 <P>No the internet. I did manage to find a number and speak to somebody. They couldn't resolve the issue but an engineer is coming tomorrow morning. Can't complain at that. Thank you for taking the time to reply</P> Tue, 08 Jul 2025 18:58:06 GMT https://helpforum.sky.com/t5/Broadband/Can-t-connect/m-p/5031548#M501542 Andy385 2025-07-08T18:58:06Z