https://helpforum.sky.com/t5/Broadband/Router/m-p/5031216#M501433 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4030224">@Kealeym</a>&nbsp;</P> <P>This explains the lights on the hubs:<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P> <P><BR />Try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Tue, 08 Jul 2025 11:03:38 GMT caesarome 2025-07-08T11:03:38Z https://helpforum.sky.com/t5/Broadband/Router/m-p/5031196#M501425 <P>my router the middle light intermittently flashes yellow and within my settings on my phone when I look at wireless connection or Wi-Fi connection it says no Internet connection and then goes away intermittently</P> Tue, 08 Jul 2025 10:23:26 GMT https://helpforum.sky.com/t5/Broadband/Router/m-p/5031196#M501425 Kealeym 2025-07-08T10:23:26Z https://helpforum.sky.com/t5/Broadband/Router/m-p/5031216#M501433 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4030224">@Kealeym</a>&nbsp;</P> <P>This explains the lights on the hubs:<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P> <P><BR />Try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Tue, 08 Jul 2025 11:03:38 GMT https://helpforum.sky.com/t5/Broadband/Router/m-p/5031216#M501433 caesarome 2025-07-08T11:03:38Z