topic Re: Internet keeps dropping and I'm trying to work in Broadband https://helpforum.sky.com/t5/Broadband/Internet-keeps-dropping-and-I-m-trying-to-work/m-p/5030892#M501316 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4429594">@MallysMrs</a>&nbsp;</P> <P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Mon, 07 Jul 2025 19:27:26 GMT caesarome 2025-07-07T19:27:26Z Internet keeps dropping and I'm trying to work https://helpforum.sky.com/t5/Broadband/Internet-keeps-dropping-and-I-m-trying-to-work/m-p/5030872#M501308 <P>Hello&nbsp;</P><P>&nbsp;</P><P>Out internet has been crashing and not holding signal for about 2 hours now and I'm meant to be working (my actual job) there is no apparent reason.&nbsp; Can you help????</P> Mon, 07 Jul 2025 19:03:13 GMT https://helpforum.sky.com/t5/Broadband/Internet-keeps-dropping-and-I-m-trying-to-work/m-p/5030872#M501308 MallysMrs 2025-07-07T19:03:13Z Re: Internet keeps dropping and I'm trying to work https://helpforum.sky.com/t5/Broadband/Internet-keeps-dropping-and-I-m-trying-to-work/m-p/5030892#M501316 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4429594">@MallysMrs</a>&nbsp;</P> <P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Mon, 07 Jul 2025 19:27:26 GMT https://helpforum.sky.com/t5/Broadband/Internet-keeps-dropping-and-I-m-trying-to-work/m-p/5030892#M501316 caesarome 2025-07-07T19:27:26Z