Internet Light off, voice light orange

Harveyt24 — Sun, 06 Jul 2025 19:02:42 GMT

Internet light orange, voice light orange.

Ran tests on app and it's coming up everything is working, clearly it is not this issue has been happening a lot recently, I have reset the router many times and done all the necessary steps.

Re: Internet Light off, voice light orange

caesarome — Sun, 06 Jul 2025 19:15:16 GMT

@Harveyt24

Not sure what tests you ran so if you haven't already then try running the line test here to see if any faults are found:
https://www.sky.com/help/articles/broadband-diagnostic-start

You can also run the test via the MySky app on a mobile data connection.

After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.

If this is of no help give Sky a call to report it to them.

topic Re: Internet Light off, voice light orange in Broadband

Internet Light off, voice light orange

Re: Internet Light off, voice light orange