topic Re: Broadband in Broadband https://helpforum.sky.com/t5/Broadband/Broadband/m-p/5028991#M500740 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4427929">@Eh_sann</a>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Sat, 05 Jul 2025 08:28:58 GMT caesarome 2025-07-05T08:28:58Z Broadband https://helpforum.sky.com/t5/Broadband/Broadband/m-p/5028983#M500738 <P>Hello, my internet has been down since Friday afternoon and is still not connected.</P> Sat, 05 Jul 2025 08:23:02 GMT https://helpforum.sky.com/t5/Broadband/Broadband/m-p/5028983#M500738 Eh_sann 2025-07-05T08:23:02Z Re: Broadband https://helpforum.sky.com/t5/Broadband/Broadband/m-p/5028991#M500740 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4427929">@Eh_sann</a>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Sat, 05 Jul 2025 08:28:58 GMT https://helpforum.sky.com/t5/Broadband/Broadband/m-p/5028991#M500740 caesarome 2025-07-05T08:28:58Z