https://helpforum.sky.com/t5/Broadband/Wifi-issues/m-p/5028904#M500707 <P>Hello,</P><P>&nbsp;</P><P>I have had frequent WiFi issues over the last couple of weeks now. I have done the WiFi checker and ran through the trouble shooting process and the issues persist. It keeps dipping in and out and now I am unable to even locate the WiFi signal on my phone and laptop. Can you please conduct some tests to see what the issue is?</P> Sat, 05 Jul 2025 05:54:35 GMT Vlwebster 2025-07-05T05:54:35Z https://helpforum.sky.com/t5/Broadband/Wifi-issues/m-p/5028904#M500707 <P>Hello,</P><P>&nbsp;</P><P>I have had frequent WiFi issues over the last couple of weeks now. I have done the WiFi checker and ran through the trouble shooting process and the issues persist. It keeps dipping in and out and now I am unable to even locate the WiFi signal on my phone and laptop. Can you please conduct some tests to see what the issue is?</P> Sat, 05 Jul 2025 05:54:35 GMT https://helpforum.sky.com/t5/Broadband/Wifi-issues/m-p/5028904#M500707 Vlwebster 2025-07-05T05:54:35Z https://helpforum.sky.com/t5/Broadband/Wifi-issues/m-p/5028916#M500710 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4427876">@Vlwebster</a>&nbsp;Sky cannot repond to a forum post so you would have to call them. However before doing so check the lights on your hub&nbsp;<A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A>&nbsp;and follow tge instructions. It is also worth rebooting the hub and test if the SSID shows when the devices is in the same room as the hub.</P> Sat, 05 Jul 2025 06:34:39 GMT https://helpforum.sky.com/t5/Broadband/Wifi-issues/m-p/5028916#M500710 Chrisee 2025-07-05T06:34:39Z