https://helpforum.sky.com/t5/Broadband/WiFi-keeps-dropping-out/m-p/5028834#M500680 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3008914">@Burvington</a>&nbsp;</P> <P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Fri, 04 Jul 2025 21:23:45 GMT caesarome 2025-07-04T21:23:45Z https://helpforum.sky.com/t5/Broadband/WiFi-keeps-dropping-out/m-p/5028802#M500671 Cannot watch any films/programmes on TV as constantly buffering or internet connection keeps dropping Fri, 04 Jul 2025 20:29:58 GMT https://helpforum.sky.com/t5/Broadband/WiFi-keeps-dropping-out/m-p/5028802#M500671 Burvington 2025-07-04T20:29:58Z https://helpforum.sky.com/t5/Broadband/WiFi-keeps-dropping-out/m-p/5028834#M500680 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3008914">@Burvington</a>&nbsp;</P> <P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Fri, 04 Jul 2025 21:23:45 GMT https://helpforum.sky.com/t5/Broadband/WiFi-keeps-dropping-out/m-p/5028834#M500680 caesarome 2025-07-04T21:23:45Z