https://helpforum.sky.com/t5/Broadband/Router-delivery/m-p/5028791#M500666 <P>I have placed an order with sky and am awaiting delivery of my router and then an engineer is coming out on the 17th of July. I placed this order on the 23rd of June and still haven't received my router.&nbsp;<BR /><BR /></P><P>Is this normal?&nbsp;</P> Fri, 04 Jul 2025 20:10:32 GMT KieranHealy 2025-07-04T20:10:32Z https://helpforum.sky.com/t5/Broadband/Router-delivery/m-p/5028791#M500666 <P>I have placed an order with sky and am awaiting delivery of my router and then an engineer is coming out on the 17th of July. I placed this order on the 23rd of June and still haven't received my router.&nbsp;<BR /><BR /></P><P>Is this normal?&nbsp;</P> Fri, 04 Jul 2025 20:10:32 GMT https://helpforum.sky.com/t5/Broadband/Router-delivery/m-p/5028791#M500666 KieranHealy 2025-07-04T20:10:32Z https://helpforum.sky.com/t5/Broadband/Router-delivery/m-p/5028799#M500670 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4420243">@KieranHealy</a>&nbsp;If you have a confirmed activation and install date then the hub is shipped to arrive a couple off day's before that date.</P><P>You will be able to keep any eye on it via your orders section on your account and also the tracking notification when sky send it to you!</P> Fri, 04 Jul 2025 20:22:12 GMT https://helpforum.sky.com/t5/Broadband/Router-delivery/m-p/5028799#M500670 JimM1 2025-07-04T20:22:12Z https://helpforum.sky.com/t5/Broadband/Router-delivery/m-p/5028811#M500672 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4420243">@KieranHealy</a>&nbsp;wrote:<BR /> <P>Is this normal?&nbsp;</P> <HR /></BLOCKQUOTE> <P>Yes as the hub is timed to arrive a few days before your activation date. They are delivered by Royal Mail.</P> Fri, 04 Jul 2025 20:52:17 GMT https://helpforum.sky.com/t5/Broadband/Router-delivery/m-p/5028811#M500672 caesarome 2025-07-04T20:52:17Z