topic Re: WiFi connected without internet in Broadband

WiFi connected without internet

Keniz — Thu, 03 Jul 2025 17:40:35 GMT

Hi my devices are connected, but they say without Internet. The hub has all 3 lights suggesting it does have Internet. Please advise.

Re: WiFi connected without internet

Lilhan — Thu, 03 Jul 2025 18:33:00 GMT

I've had exactly the same since yesterday. I'd gone through all the checks theb told to book an engineer. This was theb cancelled stating there's an outage in my area which should be resolved within 24 hours but it's still not working

Re: WiFi connected without internet

Lilhan — Thu, 03 Jul 2025 18:34:08 GMT

I've had exactly the same since yesterday morning. Was told to book an engineer. This was then cancelled stating there's an outage in my area which should be resolved within 24 hours but it's still not working

Re: WiFi connected without internet

Pi5 — Thu, 03 Jul 2025 18:43:39 GMT

Me too, the Wi-Fi has been connected without internet since yesterday. Can you advise what I should do? I have done everything they have said, unplugging and plugging it in again, but it's still the same. Please advise.

Re: WiFi connected without internet

Highlinder — Thu, 03 Jul 2025 18:54:59 GMT

@Pi5 & @Lilhan & @Keniz Is the internet light on your router or is it only power and Wi-fi and an orange light on the voice?

Re: WiFi connected without internet

Pi5 — Fri, 04 Jul 2025 15:29:01 GMT

My Wi-Fi is back now automatically. Thank you for getting back to us.

Re: WiFi connected without internet

JakeC — Fri, 04 Jul 2025 18:32:45 GMT

That is the issue I am having on my box, I have not found a solution yet

Re: WiFi connected without internet

JimM1 — Fri, 04 Jul 2025 19:09:55 GMT

@JakeC And did you see the question that was asked off by @Highlinder?