https://helpforum.sky.com/t5/Broadband/Internet-connectivity-issues/m-p/5028701#M500651 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4427725">@VijayGup</a>&nbsp;</P> <P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Fri, 04 Jul 2025 18:26:12 GMT caesarome 2025-07-04T18:26:12Z https://helpforum.sky.com/t5/Broadband/Internet-connectivity-issues/m-p/5028676#M500644 Internet is too slow and youtube is not working at all Fri, 04 Jul 2025 17:54:52 GMT https://helpforum.sky.com/t5/Broadband/Internet-connectivity-issues/m-p/5028676#M500644 VijayGup 2025-07-04T17:54:52Z https://helpforum.sky.com/t5/Broadband/Internet-connectivity-issues/m-p/5028701#M500651 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4427725">@VijayGup</a>&nbsp;</P> <P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> <P><BR />If this is of no help give Sky a call to report it to them.</P> Fri, 04 Jul 2025 18:26:12 GMT https://helpforum.sky.com/t5/Broadband/Internet-connectivity-issues/m-p/5028701#M500651 caesarome 2025-07-04T18:26:12Z