topic Re: WiFi not good, current speed 2.5mbs in Broadband

WiFi not good, current speed 2.5mbs

KarimW — Wed, 02 Jul 2025 17:17:34 GMT

Internet rubbish

Re: WiFi not good, current speed 2.5mbs

JimM1 — Wed, 02 Jul 2025 17:34:09 GMT

@KarimW Will say it is pretty low is it a download or an upkoad speed? What do you have as a hub and what service did you purchase from sky. Also if you know what are the estimated speeds that you were told!

Re: WiFi not good, current speed 2.5mbs

KarimW — Thu, 03 Jul 2025 03:55:35 GMT

It was my download speed and meant to get minimum speed 50 and in the package 76

Re: WiFi not good, current speed 2.5mbs

JimM1 — Thu, 03 Jul 2025 06:21:44 GMT

@KarimW What hub do you have from sky at present, take a look at the link then say which one you see is your's, anything else going on apart from the low download speed issue! If you happen to also have sky Q box for the satellite TV attached say and how you have it connected!

With the range off speed that you have quoted are you on the older fttc connected to a OR Master phone line socket, and does your phone also plug into that socket if you are using a landline!

https://www.sky.com/help/articles/set-up-hub-which-sky-hub-do-you-have