topic Re: Having problems getting an update on a open job in Broadband

Having problems getting an update on a open job

Ekampreet2 — Wed, 02 Jul 2025 12:26:37 GMT

I have made several calls, to be told everything that my broadband will be fixed that day. When I call it does appear that there are limited details on my account, I keep being offered other services and goods.

All I want to know is when my broadband will be fixed. My first visit was 27th June

Re: Having problems getting an update on a open job

Highlinder — Wed, 02 Jul 2025 12:35:55 GMT

@Ekampreet2 What was done on the first visit and why could the fault not be resolved? Did the engineer tell you anything?

Re: Having problems getting an update on a open job

JimM1 — Wed, 02 Jul 2025 13:30:57 GMT

@Ekampreet2 What was the Activation date that you where given from sky, you may have it in an e-mail, text or even marked on the Hub Box if you got a new hub that is!