https://helpforum.sky.com/t5/Broadband/Missing/m-p/5026589#M500012 <P>I'm trying to get an engineer booked as I'm missing cables for the internet which has now started and I can't use it...it's for the ont box</P> Wed, 02 Jul 2025 10:05:12 GMT Bridgegirl 2025-07-02T10:05:12Z https://helpforum.sky.com/t5/Broadband/Missing/m-p/5026589#M500012 <P>I'm trying to get an engineer booked as I'm missing cables for the internet which has now started and I can't use it...it's for the ont box</P> Wed, 02 Jul 2025 10:05:12 GMT https://helpforum.sky.com/t5/Broadband/Missing/m-p/5026589#M500012 Bridgegirl 2025-07-02T10:05:12Z https://helpforum.sky.com/t5/Broadband/Missing/m-p/5026602#M500013 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4425925">@Bridgegirl</a>&nbsp; Is this the power cable for the ONT or is this the ethernet cable that goes between the ONT and the router that you need?</P> Wed, 02 Jul 2025 10:30:30 GMT https://helpforum.sky.com/t5/Broadband/Missing/m-p/5026602#M500013 Highlinder 2025-07-02T10:30:30Z https://helpforum.sky.com/t5/Broadband/Missing/m-p/5026604#M500014 <P>It's the power cable itself</P> Wed, 02 Jul 2025 10:32:53 GMT https://helpforum.sky.com/t5/Broadband/Missing/m-p/5026604#M500014 Bridgegirl 2025-07-02T10:32:53Z https://helpforum.sky.com/t5/Broadband/Missing/m-p/5026682#M500034 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4425925">@Bridgegirl</a>&nbsp; The best thing to do is give Sky a call and let them know that the power cable for the ONT is missing and that you need an engineer to come out and replace the unit.</P> Wed, 02 Jul 2025 12:15:20 GMT https://helpforum.sky.com/t5/Broadband/Missing/m-p/5026682#M500034 Highlinder 2025-07-02T12:15:20Z