https://helpforum.sky.com/t5/Broadband/Internet/m-p/5026470#M499971 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4425817">@Allan50</a>&nbsp;Is all you have from sky is a hub? If so see if the service checker shows anything or the diagnostic, all the links are below, even about the hub and lights.</P><P>&nbsp;</P><P>If you haven’t done it already use the below link to check to see if there are any broadband problems or outages nearby<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P><P>&nbsp;</P><P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P><P>&nbsp;</P><P>This link providers information about the coloured lights on the various hubs<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P><P>&nbsp;</P> Wed, 02 Jul 2025 08:03:04 GMT JimM1 2025-07-02T08:03:04Z https://helpforum.sky.com/t5/Broadband/Internet/m-p/5026452#M499961 <P>No internet and red light on incoming hub</P> Wed, 02 Jul 2025 07:18:17 GMT https://helpforum.sky.com/t5/Broadband/Internet/m-p/5026452#M499961 Allan50 2025-07-02T07:18:17Z https://helpforum.sky.com/t5/Broadband/Internet/m-p/5026470#M499971 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4425817">@Allan50</a>&nbsp;Is all you have from sky is a hub? If so see if the service checker shows anything or the diagnostic, all the links are below, even about the hub and lights.</P><P>&nbsp;</P><P>If you haven’t done it already use the below link to check to see if there are any broadband problems or outages nearby<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P><P>&nbsp;</P><P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P><P>&nbsp;</P><P>This link providers information about the coloured lights on the various hubs<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P><P>&nbsp;</P> Wed, 02 Jul 2025 08:03:04 GMT https://helpforum.sky.com/t5/Broadband/Internet/m-p/5026470#M499971 JimM1 2025-07-02T08:03:04Z