https://helpforum.sky.com/t5/Broadband/Hub-not-powering-on/m-p/5026122#M499850 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4425523">@SkyHubJoke</a>&nbsp;<BR />Calls to Sky will initially be automated which may try to send you here to the forum, offer you online help or offer to send you a text. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.</P> Tue, 01 Jul 2025 16:28:39 GMT Daniel0210 2025-07-01T16:28:39Z https://helpforum.sky.com/t5/Broadband/Hub-not-powering-on/m-p/5026120#M499849 <P>My hub stopped powering on&nbsp; Thursday eveing, contacted Sky and they insisted an engineer needs to come out. Explained it was the hub not working, and why they can't just send&nbsp; a new hub, and they said 'an engineer needs to come out'. Finally engineer (BT open reach) came out today to say all is ok and its the hub thats the problem and Sky needs to <STRONG>send a new hub.</STRONG> I cannot speak to sky boadband to ask them to send new hub, its keeps taking me through the automated service - so frustrating - its a joke.</P> Tue, 01 Jul 2025 16:26:03 GMT https://helpforum.sky.com/t5/Broadband/Hub-not-powering-on/m-p/5026120#M499849 SkyHubJoke 2025-07-01T16:26:03Z https://helpforum.sky.com/t5/Broadband/Hub-not-powering-on/m-p/5026122#M499850 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4425523">@SkyHubJoke</a>&nbsp;<BR />Calls to Sky will initially be automated which may try to send you here to the forum, offer you online help or offer to send you a text. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.</P> Tue, 01 Jul 2025 16:28:39 GMT https://helpforum.sky.com/t5/Broadband/Hub-not-powering-on/m-p/5026122#M499850 Daniel0210 2025-07-01T16:28:39Z