topic No broadband in Broadband https://helpforum.sky.com/t5/Broadband/No-broadband/m-p/5025875#M499754 <P>My broadband went down this morning and the tools send us in circles but they can't connect to our router. &nbsp;Router is plugged in and displaying a flashing green light which indicates atemping to connect to Internet. &nbsp;Because you can't actually speak to someone but are left at the mercy of an online tool that wants to carry on trying to connect to my router its become an endless roundabout. &nbsp;What are my options?</P> Tue, 01 Jul 2025 11:04:54 GMT Petectid 2025-07-01T11:04:54Z No broadband https://helpforum.sky.com/t5/Broadband/No-broadband/m-p/5025875#M499754 <P>My broadband went down this morning and the tools send us in circles but they can't connect to our router. &nbsp;Router is plugged in and displaying a flashing green light which indicates atemping to connect to Internet. &nbsp;Because you can't actually speak to someone but are left at the mercy of an online tool that wants to carry on trying to connect to my router its become an endless roundabout. &nbsp;What are my options?</P> Tue, 01 Jul 2025 11:04:54 GMT https://helpforum.sky.com/t5/Broadband/No-broadband/m-p/5025875#M499754 Petectid 2025-07-01T11:04:54Z Re: No broadband https://helpforum.sky.com/t5/Broadband/No-broadband/m-p/5025887#M499760 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4425289">@Petectid</a>&nbsp;</P> <P>I have escalated your post to Sky, look out for a message on the forum</P> Tue, 01 Jul 2025 11:14:31 GMT https://helpforum.sky.com/t5/Broadband/No-broadband/m-p/5025887#M499760 jamesn123 2025-07-01T11:14:31Z Re: No broadband https://helpforum.sky.com/t5/Broadband/No-broadband/m-p/5025893#M499763 <P>Hi there! Thank you for escalating this. We have sent an invite to <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4425289">@Petectid</a></SPAN>.</P> Tue, 01 Jul 2025 11:27:02 GMT https://helpforum.sky.com/t5/Broadband/No-broadband/m-p/5025893#M499763 Addie15 2025-07-01T11:27:02Z