topic Re: Help needed in Broadband

Help needed

Sanny205 — Mon, 30 Jun 2025 21:02:04 GMT

my internet is working on iPad but not on laptop.Ive rebooted everything I need to it’s just not having it

Re: Help needed

JimM1 — Mon, 30 Jun 2025 21:34:10 GMT

@Sanny205 Was it working before, what has caused this issue that required you to re-boot the hub and then have to get item's re-connected!

Re: Help needed

Sanny205 — Mon, 30 Jun 2025 22:33:59 GMT

Hi.It was working before.Just the internet icon showed no internet.Everytime I try to reconnect it says unable to connect to this network.Im on my iPad now and it’s fine.When I go to help it says to reboot etc which I have but still nothing.Sorry,I’m a bit thick so not very good with modern technology.Although if it’s gone off before I reboot everything and it works.

Re: Help needed

JimM1 — Mon, 30 Jun 2025 22:40:17 GMT

@Sanny205 Would suggest that you do the same when you are finished with the Internet this evening. If you could leave it off for an hour or overnight even better!

Re: Help needed

Sanny205 — Mon, 30 Jun 2025 23:12:38 GMT

Thank you I will try that

Re: Help needed

Sanny205 — Tue, 01 Jul 2025 08:45:30 GMT

Didn’t work.I give up.Thanks forvtrying though