https://helpforum.sky.com/t5/Broadband/Broadbrand-connection/m-p/5025448#M499598 <P>Hi I have rested my internet box and either unplug the wires and re putting them in and nothing and the only two green lights that appear are for power and Wi-Fi but the internet is blank&nbsp;</P> Mon, 30 Jun 2025 18:14:12 GMT Rebecca495 2025-06-30T18:14:12Z https://helpforum.sky.com/t5/Broadband/Broadbrand-connection/m-p/5025448#M499598 <P>Hi I have rested my internet box and either unplug the wires and re putting them in and nothing and the only two green lights that appear are for power and Wi-Fi but the internet is blank&nbsp;</P> Mon, 30 Jun 2025 18:14:12 GMT https://helpforum.sky.com/t5/Broadband/Broadbrand-connection/m-p/5025448#M499598 Rebecca495 2025-06-30T18:14:12Z https://helpforum.sky.com/t5/Broadband/Broadbrand-connection/m-p/5025454#M499602 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3473568">@Rebecca495</a>&nbsp;Link below is about the lights, then the service checker to have a look and see if sky have any idea, but Internet light out then NO broadband until green again, could be anything causing it.</P><P>&nbsp;</P><P>This link providers information about the coloured lights on the various hubs<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P><P>&nbsp;</P><P>If you haven’t done it already use the below link to check to see if there are any broadband problems or outages nearby<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P><P>&nbsp;</P> Mon, 30 Jun 2025 18:21:40 GMT https://helpforum.sky.com/t5/Broadband/Broadbrand-connection/m-p/5025454#M499602 JimM1 2025-06-30T18:21:40Z